Shipping policy

Shipping Policy

At Leo Crew, we’re committed to getting your order to you as smoothly as possible.

Order Processing

Orders are typically processed within 1–3 business days after your purchase is placed.
Please note that orders are not processed or shipped on weekends or public holidays.

Shipping Times

Estimated delivery times are typically.

United Kingdom: 5–12 business days

International Orders: 7–15 business days

Shipping times may vary depending on your location, order volume, and courier

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with tracking details (where available).
Please allow a short period for tracking information to update after dispatch.

Shipping Delays

While we aim to deliver all orders within the estimated timeframes, occasional delays may occur due to:

High order volumes
Courier delays
Customs processing (for international orders)
Seasonal demand or public holidays

We appreciate your patience and understanding if delays occur.

Incorrect Shipping Information

Please ensure your shipping address is entered correctly at checkout.

Leo Crew is not responsible for orders shipped to incorrectly entered addresses provided by the customer.

If you notice an error in your shipping details, please contact us as soon as possible at: leocrew1511@gmail.com

We’ll do our best to help before your order is dispatched.

Lost or Delayed Orders

If your order appears significantly delayed or you have not received it within the expected delivery timeframe, please contact us and we’ll be happy to assist.

Need Help?

If you have any questions about your order or delivery, please don’t hesitate to get in touch.

Thank you for shopping with Leo Crew.